Service Details - Horixons

Service Highlights

We are the best transportation provider for the individuals with Diverse Abilities.

20K+ Trips completed

Zero missed appointments

4+ years of experience

Well maintained vehicles

Proactive communication

Early morning and late night services

Weekend coverage

We work around your schedule

We are always on time

Drivers with clean driving records

All drivers are CPR certified

All drivers go through background checks

All drivers go through drug screening

Other Services

In addition to transportation, we provide the following service to individuals with developmental disabilities.

Homemaker Personal Care

HPC Transportation

Participant Directed HPC

Residential Respite

Adult Day Support

Self Waiver, IO Waiver, & Level 1 Waiver support

SERVICE DETAIL

Non-Medical Transportation

Horixons Inc. provides safe, reliable, and person-centered transportation services for individuals with Diverse Abilities, supporting access to essential community activities and daily living needs. Our transportation services are designed to promote independence, inclusion, and continuity of care, ensuring individuals can travel to medical appointments, day programs, employment, educational activities, and community outings with confidence. We serve individuals enrolled in Ohio Medicaid waiver programs, delivering dependable non-emergency transportation that prioritizes safety, dignity, and regulatory compliance. We provide transportation services for Mahoning County and Trumbull County.

FAQs

Frequently Asked Questions

Where can I use your transportation services?

We provide safe and reliable transportation services for individuals with developmental disabilities, including rides to day programs, Schools, workshops, and place of employment. In addition, we offer Homemaker Personal Care (HPC) transportation to support access to essential services and full participation in community life.

What qualifications do your drivers have?

Our drivers maintain clean driving records and are required to pass drug screening and criminal background checks. In addition, all drivers are CPR certified and must successfully complete all state-mandated training requirements before providing services to our clients.

How do you ensure client safety?

We prioritize your safety at every step. All our drivers are qualified, background-checked, and trained in CPR, First Aid, and state-required safety protocols. Our vehicles are regularly inspected and maintained, and drivers assist clients with safe boarding, seating, and securement. With real-time vehicle monitoring and strict safety procedures, we ensure secure, reliable transportation for every ride.

How do you ensure client privacy?

We protect client privacy by strictly following HIPAA and applicable state confidentiality laws. All staff are trained on privacy and data-protection requirements and are only permitted to access client information necessary to provide services. Client records are securely stored, shared on a need-to-know basis, and never disclosed without proper authorization. Any suspected privacy breach is promptly reported, investigated, and addressed to maintain trust and compliance.

How do I request your transportation service?

Clients, family members, and case managers may request transportation by phone or email. Our team confirms eligibility, trip details, and any special needs, then schedules safe and reliable transportation.

My schedule changes every week, can you accommodate that?

Absolutely. We understand that schedules can change weekly. Our team works closely with clients and family members to accommodate recurring updates and adjust transportation as needed.

Do you offer transportation on weekends, early mornings, and late evenings?

Yes. Weekend, early morning, and late evening transportation is available. Please contact us to discuss your specific schedule so we can make appropriate arrangements.