Home Health Aide - Horixons

Horixons Inc's Terms and Conditions/Privacy Policy

Horixons Inc. (“Horixons,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information in compliance with applicable federal and state laws.

Information We Collect

We may collect personal information necessary to provide home care and support services, including but not limited to:

Name, address, phone number, and email address
Date of birth and emergency contact information
Service needs, preferences, and care-related information
Information provided by family members, guardians, or authorized representatives
Billing, payment, or insurance-related information (if applicable)
Website contact or service request form submissions

We collect information only when it is reasonably necessary to deliver services, meet legal obligations, or respond to inquiries.

How We Use Information

Horixons Inc. uses personal information to:

Assess eligibility and coordinate home care services
Develop and manage individualized service plans
Communicate with clients, families, caregivers, and care coordinators
Ensure safety, quality, and continuity of services
Comply with federal, state, and local laws and regulations
Respond to inquiries, requests, or concerns

We do not sell or rent personal information.

Disclosure of Information

We may disclose personal information only as permitted or required by law, including:

To authorized caregivers and supervisors involved in service delivery
To care coordinators, case managers, or government agencies when required
To comply with Medicaid waiver program requirements, where applicable
To comply with court orders, subpoenas, or lawful government requests
To protect the rights, safety, or property of individuals or Horixons Inc.

All disclosures are limited to the minimum necessary information.

HIPAA and Health Information

When applicable, Horixons Inc. complies with the Health Insurance Portability and Accountability Act (HIPAA) and related privacy laws. Protected health information (PHI) is accessed, used, and disclosed only as permitted by law and safeguarded through administrative, technical, and physical protections.

SMS / Text Messaging Policy

By opting into our SMS messaging service, you agree to following terms regarding how we handle your data. Horixons Inc. may communicate via SMS/text messaging for service-related purposes, including appointment reminders, scheduling updates, care notifications, and general service communications.

Consent

By providing your mobile phone number, you consent to receive text messages from Horixons Inc. Consent is not a condition of receiving services.

Data Collection

We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, services agreement, or third-party reservations systems.

Data Usage

Horixons Inc. may communicate via SMS/text messaging for service-related purposes, including appointment reminders, scheduling updates, care notifications, and general service communications.

Opt-Out

You may opt out of SMS communications at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to any message or by email at info@horoxins.com. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

Message Frequency & Data Rates May Apply

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have unlimited texting or data plan.Messages might be recurring and message frequency may vary.

SMS Privacy

We do not share phone numbers or SMS consent with third parties for marketing purposes. SMS communications are used solely for operational and service-related reasons and are handled in accordance with applicable laws, including the Telephone Consumer Protection Act (TCPA).

Data retention

We retain your SMS related information as long as you are subscribed to our SMS service. You may request deletion at any time.

Data Security

Horixons Inc. maintains reasonable safeguards to protect personal information, including secure storage, limited access, staff training, and ongoing privacy reviews.

Individual Rights

Access personal information
Request corrections to inaccurate or incomplete information
Ask questions about data use or disclosure
File a complaint without retaliation

Website Privacy

Our website may collect limited technical information and information voluntarily submitted through contact or service request forms. This information is used solely to respond to inquiries and improve services.

Retention of Information

Personal information is retained only as long as necessary to provide services and comply with applicable federal, state, and insurance record-retention requirements.

Changes to This Policy

Horixons Inc. reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We are Hiring

Location: Youngstown, Warren
Direct Support Professional

Location: Youngstown, Warren
Home Care/Personal Care Aide

Location: Youngstown, Warren
NMT Driver

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

A: 7332 Southern Blvd Boardman OH 44512

C: +1(330)366-3006

E: info@horixons.com

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